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August 12, 2009

Health Care Town hall meeting called unpatriotic

The House of Representatives and the Senate are on summer vacation and are traveling the country to have meeting with their constituents. The constituents are not happy and they are speaking up. Not from remote outposts but up close and personal. These people are the true patriots. Not sitting at home complaining, out taking action. Asking the tough questions that we all want answered before we mortgage the farm.

This is the way our system is supposed to work. Our politicians are elected to a post and they are supposed to accurately represent the interests of their constituents. It seems like our politicians have forgotten about customer service. They don’t seem to understand that there are systems that would allow every voter to have their say on any action of their elected representative.

Some times the best way to learn a lesson is to learn from the mistakes of others so let’s learn a business lesson from the mistakes of our government. When you want to run a business correctly you must look outside yourself, personal and entity, and see what your actions mean to those affected by those actions. President Reagan when asked about dealing with Russia said simple, trust with verification.

In business today customer service is important but it takes a back seat to accurate follow up. Know what your constituents, customers, want. Then give it to them. To assure the follow through we would all be wise, politically and in business, to implement tracking and verification systems. CRM (customer relationship management) software is readily available for the tracking of large or small organizations. I had a manager once tell me it’s not what you expect its what you inspect. We can hold our politicians and employees accountable to their task. The CRM will help both.

To your prosperity,

Glenn Broder

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August 10, 2009

Video series explaining the AT&T direct marketing strategy

The following links are a video presentation that explains the AT&T direct marketing strategy. For a FREE written copy email me at glennbroder@gmail.com.

Identify your market  Step one

List procurement and decision maker confirmation  Step two

Email, mailer and wave contacting  Step three

Direct contact  Step four

Be prepared  Step five

The Warm Up  Step six

The Questionnaire  Step seven

The presentation  Step eight

The needs assessment/walk through  Step nine

Presenting the Investment  Step ten

Closing and rebutting  Step eleven

Referrals, back to the beginning  Step twelve

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Every buyer in your selling territory must know you are there to help and serve.

Higher profitability based on intelligent management of superior information.

Imagine what sales would be like if you knew exactly when every possible purchaser of your product or service, in your entire selling geography, becomes a true current buyer, someone that will purchase in the current buying cycle. Imagine the advantage you would have at closing every buyer. The biggest advantage? If you know when every possible buyer will be buying then you use the time until that time to educate the future buyer and set the foundation for them to become clients. The law of marketing intelligence says that if you know when buyers are going to buy, before they will buy, then you have the needed time to prepare and educate them to make their best educated yes decision to do business with you. The best way to close another competitor's clients, or to close possible buyers, whom have not used your product or service, is to educate them both generally on the virtues and benefits of the use of your product and service, and also to educate them specifically as to why you are the best choice when considering the product or service you offer.

In today's business climate business intelligence creates earnings, and waste of any kind can be the difference between succeeding and failure. Company buyers are being pressured to control the bottom line more than ever. Fuel costs have effected everything. The days of flying loose are gone. These business conditions create huge opportunity to companies that are efficient or companies that can become efficient quickly. From the marketing perspective, companies that can gather the best information about their actual buyers, manage the information, and make it work for them have the potential to pick up the clients they have always wanted simply because cost control will force buyers to shop around.

With “Direct Commercial Marketing” you will know exactly when every possible buyer, in your selling geography, will be buying.

That's right, you will increase your market share using our unique “Direct Commercial Marketing”. Our tried and true system opens two way contact with every possible receptive buyer of your products or services in your selling geography. We use business intelligence software to manage huge amount of specific information and we present you to your potential new buyers with a multimedia presentation that includes video, email, and direct mail. All information is directed through the use of direct contact marketing and is tracked by CRM software programs.

We use your exact words to approach every buyer, using our highly professional call center. We will speak to every possible qualified buyer, as established by you, and we will find out when and how we might be able to serve them. We will then invite them to get to know your company. During our first conversation we verify the prospects qualifications, as established by you, and we gather information such as the length of their current contract to establish the next time we have the opportunity to make them a client. If they are not under contract, we find out when they will make their next purchase? We then gather their email address and to the receptive prospects we begin to send them, using the CRM, information about your company over the period of time before their next purchase. On the call we explain that we help many companies just like theirs, and that in these times of special need for value for the dollar invested this is an opportunity to check out their options. Our system will allow the receptive prospect to educate themselves on your company before they do business with you. This information is spaced out over the period which they told us we have before their next possible purchase.

Ninety days before their next possible purchase, we approach them directly by telephone for the second time. All current possible prospects will already know all about you and the virtues of doing business with you for the solutions you provide for them. Every possible prospect will know your name and will be able to recall it.

So here is exactly how it works. Step one we choose the demographics of all of your possible buyers within your selling geography and we purchase the list. Step two we call and confirm the information we need regarding the decision maker. Step three we contact the decision maker, we qualify them and invite them to get to know us before their next purchase. Step four we use the concept of “Direct Commercial Marketing”, which is a multimedia marketing approach, to spoonfeed information to the receptive prospects. As all information is transmitted through our CRM software we know exactly who has been reviewing our correspondences and who has not. Step five ninty days before their next purchase, after they have educated themselves on your company, we call all active possible qualified buyers to ask if they have any questions we can answer for them, thereby soliciting buying questions and then we suggest an in person appointment with one of your representatives.

Our process requires the use of the call center to get started, as the number of calls needed to contact every possible buyer in you selling geography is an arduous task. The information gleaned, however will increase your market share. The sales appointments which we produce are with prospects that are the most perfectly prepared to do business with you. They have had time to check you out, to get comfortable with you and all along they had chances to opt out of the education process. When they accept an appointment they are ready to buy.

Marketing Intelligence powered by a massive call center and information gathering managed by our CRM software will increase market awareness that leads to market share increase. Lets talk about it. I can be reached at 888 674 6743 or through glennbroder@gmail.com. I look forward to talking to you soon.

With your prosperity in mind,

Glenn Broder

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January 15, 2009

So, business has slowed down.

Times are different. Times are difficult. The cost of oil is making everything more expensive and less profitable.

This is what many of the emails I have been receiving, lately, have been relaying. And you know what? They are all true. But so what? Are there companies that are still growing in your industry? Sure there are. Are you going to close up shop? Probably not. So how are these other companies thriving and growing when it seems like the odds are so stack against your industry?

The answer was given to me by one of my advisers, an 89 year old business attorney. He said that everything is different today. He has seen many changes in his career but never so many frivolous law suits and fights over simple issues. He attributes the change to an overall lack of trust and loyalty. He now preaches that you have to adjust your focus in these tougher times and you will reap financial benefits from hard times. You have to work harder at serving your customers and double your efforts to find new ones, because if times are tough the weak will disappear and leave more market share for you to grab.

Over the next week we will be focusing on building trust in your company, in your products and services, and in the market place. We will discuss practical steps you can take and ideas that you can implement, right away, to increase trust with your prospects and with your customers. Lets face it in wonderful economic times some companies still figure out how to mess things up, and in terrible economic times the cream still rises to the top. We will spend the week discussing what the differences are between these two different outcomes.

Wishing you all the success possible,

Glenn

 P.S. Please forward the link for my daily blog to anyone you believe could benefit from it. The first month is always free. 

 

 

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January 4, 2009

Just a little bit better

Good morning everyone,

I have been away for a few days, I was spending time with my family. I am refreshed and happy to be back. 

While I had this time off I was thinking a lot about the concept the Japanese call "kaizen", making everything a little better each day. This is a concept that Dr. W Edward Demming brought to Japan after WWII to rebuild the country. This same concept, to me, is the key to success in any relationship. It is the key to realizing your potential. It is the key to achievement. It is the key to consistency with a never ending improvement. It is the key to building relationships and ultimately relationship building is what we at justayesornoplease.com are attempting to help everyone improve. We look for small, value added improvements in all aspects of our life and from them we achieve what we set out to achieve.  

The reason we focus so much of our attention to the relationship side of business is because this is where good business comes from. When your client and prospect relationships are growing, because you are nurturing them through considering the clients needs first, then everything in your business flows more easily. When your relationships are not flowing your business gets backed up and you get backed up and unproductive. 

The great thing about little improvements everyday is that they allow you to fulfill what we all as human beings want to fulfill, life and job satisfaction. Small improvements everyday also create lasting results. Let everyone know that you understand that taking care of them is your first goal in your relationship. Then watch and receive the residual affect from this kind of approach to the world, the pay back is huge and your life will be much more satisfying in return. 

Tomorrow I will be back with my daily video blog. I look forward to your comments a suggestions on how I can improve our daily interaction. Keep your emails coming to glennbroder@gmail.com

All the best prosperity to you today,

Glenn

  

 

 

 

 

 

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January 3, 2009

"What's love got to do with it"

Business and Love? You are probably thinking, "Has this guy lost his mind? What is he talking about, Love and Business."

Let me explain. The two really go hand and hand. Early in my business career I made a mistake which is a mistake that is quite prevalent today. I used to think that emotion had very little to do with business. That's right, like many business people I consult with, I believed that you left emotion out of business because it just muddied the water. After all we're talking business not personal.  

Many years ago I was attending a sales workshop were the presenter shared with the group the following. "Clients don't care how much you know, until they know how much you care." This had a profound affect on me. It changed my career in that it made me understand that the main reason people bought anything from me was because of the one thing they could not get anywhere else, me. I immediately had the reason why some appointments and sales went so well and why others didn't. 

Step 6 of my Just a yes or no, please structured selling system is "The warm up". The warm up is where most sales are made. Representatives that can relax the prospective client are worlds ahead of the rep that starts talking business right away when they arrive. After you have relaxed the prospect with the warm up the next step, Step 7, "Questioning to clarity", is designed to make the client understand that you are interested in their every need and that providing a perfect solution for them is your only goal. (to view the first nine steps of Just a yes or no, please click here http://justayesornoplease.com/blog/?p=6)

So what does love have to do with it? Share your love with your prospect, as you should with every one you interact with, and show them that you care for them and that their needs and your perfect solution are your only goal. Think about yourself, how often do you spend a little more than you wanted or buy a little more than you needed because the presenter made you feel the love.  Prospects become clients when they are comfortable and you give them a feeling of security. Show them your love.

Have a passionate day,

Glenn

 

 

 

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August 20, 2008

Video of the Fonar National Sales Meeting 9-16

 The best way to get to know me is to see me in action. My one day workshop is designed to focus your team and help them become more productive.

The following links will allow you to watch a full day workshop given at the Fonar National Sales Meeting. The plan laid out in the videos is a comprehensive way to move the company forward. There are a total of 40 videos. We will hang new videos each day.

To schedule your no obligation, confidential consultation, we can be reached through glennbroder@gmail.com or 888 674 6743

With your greatest prosperity in mind,

Glenn Broder

Video 9

http://www.youtube.com/watch?v=d3RhTzTu5wg

 

Video 10

http://www.youtube.com/watch?v=Rcs7CFn0TTA

 

Video 11

http://www.youtube.com/watch?v=-aXUBclijKU

 

Video 12

http://www.youtube.com/watch?v=fWkoSGKgvYI

 

Video 13

http://www.youtube.com/watch?v=F_07miDJnAA

 

Video 14

http://www.youtube.com/watch?v=rcT9TCMnQ40

 

Video 15

http://www.youtube.com/watch?v=zkPymLWq2T4

 

Video 16

http://www.youtube.com/watch?v=qVrFZ6tViGE

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July 28, 2008

Video of the Fonar National Sales Meeting 1-8

The best way to get to know me is to see me in action. My one day workshop is designed to focus your team and help them become more productive.

The following links will allow you to watch a full day workshop given at the Fonar National Sales Meeting. The plan laid out in the videos is a comprehensive way to move the company forward. There are a total of 40 videos. We will hang new videos each day.

To schedule your no obligation, confidential consultation, we can be reached through glennbroder@gmail.com or 888 674 6743

With your greatest prosperity in mind,

Glenn Broder 

Number 1 

http://www.youtube.com/watch?v=5VdGERCyaUU

Number 2

http://www.youtube.com/watch?v=HoiFtLiMgpI

Number 3

http://www.youtube.com/watch?v=IZJUMYrtV9A

Number 4

http://www.youtube.com/watch?v=8BpaD0U8bzI

Number 5

http://www.youtube.com/watch?v=rdbncG8AcvM

Number 6

http://www.youtube.com/watch?v=M5pSH3od5Tk

Number 7

http://www.youtube.com/watch?v=WG0A4LO8ess

Number 8

http://www.youtube.com/watch?v=pZO27oZAN80

 

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July 25, 2008

Rest and Relaxation

Click the link below for today's video blog

http://www.youtube.com/watch?v=MzZUgru61EQ

 

Rest and relaxation must be part of our lives. On this site we will talk about things other than business. We will talk about the things that are important like the things we work for, our family, friends, and our lives outside of work. It is important to make the break between work and rest. Try it even for a short while, maybe a day.

Here's wishing you a wonderful weekend full of the best relaxation possible.

Glenn

 

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July 24, 2008

Video blog: Overcoming Fear

 For today's video blog please click the link below.

 

http://www.youtube.com/watch?v=BIVLznhoGnE

 

 

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